FAQs
Here are all of your questions answered!
What if I am not receiving the newsletter?
If you are not receiving the newsletter, please check your spam folder first. If you can’t find them there, please get in touch!
How can I join community live chats?
The access to community lives comes with all paid subscriptions! In order to join, your handle must be on my close friends list on Instagram. I announce the date and time in my newsletter and a few minutes before the live starts, I share a story with close friends on Instagram with a link to join!
If you can’t make it, you can watch all recordings in the archives.
How do I become part of Instagram close friends?
I use your Instagram handle to add you to my close friends list and to let you know when we’re about to start a live community chat. When you sign up for one of the paid subscriptions, you will receive a link to confirm your handle.
If you are a paying subscriber and do not see the live chat announcements, let me know at members@garance.world.
What is the difference between The Letter and The Note?
The Letter is my very personal, thoughtful, almost always profound and sometimes hilarious newsletter which I send to all paying subscribers. The frequency is every two weeks. If you subscribe for free, you will receive The Note, a super short newsletter about all of the things I love! The Note is sent once a month. Paying subscribers receive both The Letter and The Note.
Can I read The Letter before I sign up?
Here are three of my newsletters, free for you to read. I chose those which are not too revealing (I am extremely revealing in the private newsletter), seeing as they’re out in the open, but I think you’ll definitely find the spirit of my writing!
Where can I find your podcast?
You can find Le Rendezvous wherever you listen to your podcasts! Check the full list here.
How can I get in touch?
To contact me and to ask me anything, email me at garancedore@substack.com.
To leave a question for our lives, your feedback and any suggestions, email members@garance.world.
If you need help with your subscription or any technical issues, email support@substackinc.com.
How can I unsubscribe?
You can manage your preferences as well as cancel your subscription in your settings.
At this time, all sales are final and refunds are not offered.
I appreciate any feedback and would be happy to know the reason why you no longer wish to be part of this community - please leave me a note if you can!
Useful links!
A story of how I came to create this community.
My Instagram, TikTok and YouTube.
My podcast, Le Rendezvous with Garance Doré.
This is my skincare line, Doré. It's beautiful!
And this is a link to my book, Love Style Life, because shameless promotion!!!
Big kisses!
